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Case study Education User Acquisition App Store Optimisation
2025

40x surge in non-organic user acquisition in 3 month

40x

in non-organic users

62%

ARPU uplift

Drops preview
Drops app on phone

Challenge

Drops makes language learning fun, efficient, and accessible — turning vocab, grammar, and pronunciation into part of your daily routine.

Main challenges at Drops were:

  • Absence of performance-oriented User Acquisition strategy

  • Absence of standardized creative production & testing process

  • Highly competitive niche requiring strong SKAN measurement, CPA/ROI discipline, and technical fixes for attribution and MMP setup.

Solution

1. Improved SKAN accuracy

To futureproof Drops’ growth, Applica “picked apart” the legacy SKAN model left over from Appsflyer and configured a new one with the help of Singular, which provided Drops with richer iOS campaign data.

2. Resolved MMP challenges

Applica team resolved key MMP challenges by unifying marketing data, delivering tailored performance reporting, and enabling cost-efficient measurement and optimization.

3. Established a reliable creative testing process

A new cost-effective creative testing process within Facebook Ad Manager was set up. Winning ads were refreshed on a constant basis after launch to avoid fatigue.

4. Set clear CPA/ROI targets

Applica team decided to restructure the accounts by pausing the inefficient campaigns and focusing on campaigns that would bring positive ROI. This led to us creating an account structure for Drops with campaigns that consistently achieved an average ROAS of 130% and higher.

5. Optimized campaign structure

Applica’s modus operandi was to adapt our strategies based on the ad platform and target markets, tailoring their approach for maximum impact.

6. Explored new channels

Applica explored new channels by benchmarking and monitoring rigorously, then allocating resources strategically to maximize ROI and retention.

7. Continuous Optimization

Applica team ensured continuous optimization through daily health checks to promptly address measurement or performance issues while fine-tuning well-performing campaigns. At the same time, we drove continuous idea generation to test new hypotheses and refine Drops’ advertising strategies for greater effectiveness. Finally, our global testing approach spanned virtually every ad platform and market worldwide, delivering valuable insights and enabling the acquisition of diverse audience.

User Acquisition details

The case study period spans from March 2022 to the present, with user acquisition efforts focused on Meta, Google, and Apple Ads. Key GEOs targeted included the USA, UK, Germany, Australia, and Canada, with top-performing markets highlighted in the report. Reporting examples are shown in the visuals below.

Top-performing GEOs

Top-performing GEOs

Reporting Examples

Creatives approach

Applica built an efficient creative pipeline on Meta, emphasizing UGC and static creatives. This approach enabled consistent testing, iteration, and scaling of the most effective concepts.

Results

In the first quarter of our collaboration, non-organic users grew by 40% compared to the previous quarter. During the same period, Average Revenue Per User (ARPU) increased by an impressive 62%. To drive these outcomes, we tested and implemented more than 70 creative concepts, fueling sustainable growth and measurable impact.

40x

in non-organic users (Q1)

62%

Growth in non-organic ARPU

Client feedback

Applica have made significant strategic and tactical contributions, enhancing and optimizing our campaign performance across all channels with a keen focus on maximizing ROAS.
Frederik Cordes, GM & CPO at Drops

Frederik Cordes

GM & CPO at Drops

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