The approach: copy informed by user research
We crafted copy that aligned with user motivations that we understood from carrying out user interviews, helping them immediately see the app’s value. Here’s how we approached it:
1. User interviews:
Utilising the JBTD framework, we structured the interviews to dig deep into users' needs and the jobs they wanted to get done.
2. Revised copywriting:
We replaced the original “features-first” approach with messaging that highlighted benefits—like how Peech helps users multitask or stay informed without stopping their day.
3. A/B testing for validation:
- Audience: First-time users in the US
 - Split: 50/50 test weight between the original and revised copy
 - Duration: 25 days
 
The test: a user-centric rewrite
The original welcome screen had a pretty compact, easy-to-read, and informative text that described the main features of the app. The new copy provided more explanation on what the app can be used for but looked almost 2 times longer, which potentially could lead to a reverse effect since people tend to pay less attention to longer texts.

The variant version had more text but it was more user-led